Hopefuly, everyone reading this knows about the importance of Search Engine Otimization (SEO). – If you don’t you can read about it here.
Of course, making sure that people can find your website via a search engine is important. If they don’t know your website exists, they’re not going to become your customers.
But SEO is only the beginning. Once people find your website, you don’t want them to look at your site for a few seconds/minutes and then leave (and not purchase anything, if it’s an e-commece site) without ever coming back.
What makes people come back to a website?
Try this simple exercise. Look at the bookmarks/favorites you have saved in your browser. What was it about those sites that made you think they were worthy of bookmarking – that you would want to return to them in the future.
Do they provide information that is accurate, useful and easy to access? Do they make you feel good (joke websites, forums, video sites?) Have you purchased something from an ecommerce site and found the service, price and quality to be outstanding?
Is there anything in particular about the content or the design of these sites that appeals to you?
Which websites do your friends and family members have bookmarked? Why?
